FAQs

About Products

  1. What sizes are available in the product?
    1. The available sizes are displayed on each product page. For blurred sizes that cannot be selected, this means the size is out of stock.
    2. For detailed sizes of each product, please see Sizing.
  2. How can I make a purchase?
    1. Select the product you want and add it to the cart. (Careful product size)
    2. Access cart and choose checkout order.
    3. Enter your delivery information and then proceed to checkout.
    4. You will receive an email confirming your booking
  3. How do I know if my order has been shipped?
    1. You will receive a notification when the order is shipped. The notification will be sent to your email with the Tracking Number.
    2. You can also view the information by entering Order ID here.


About Payment

  1. How secure is my payment infomations?
    1. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
  2. Payment methods supported?
    1. Paypal
    2. Visa card
    3. Master card
    4. Amex card