• Due to factories in Asia entering the Lunar New Year holiday. So the production and shipping process maybe 10-15 days slower. Hope you understand, thank you for accompanying us during the past time.

• How much shipping fee will I take?

  - Shipping fee for all orders is $ 4.99
  
  
  How long do I receive the products?
  - We will need 5-7 days to process the order. With personalized products, this can take an extra 2-3 days to design.

  - Your order will take 7-15 days to ship to you when it is prepared.
  
  
  Does our shipping company use it?

  - We ship through the following services: DHL, USPS, YunExpress.

  
  CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
  
  - We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

   

  DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
  
  - We can send shipments to PO Boxes and Military APO/FPO addresses.

• Size chart
• Production
  Healthy fabric 100% polyester with milk silk inner fabric.
  Features a specialty high definition heat-dye application that ensures long lasting color vibrancy even after machine washing.
  The fabric is durable and resistant to wrinkles, shrinking and mildew.
  Each hoodie is custom printed, cut and sewn just for you when you place your order – there may be small differences in the design on the seams and / or arms due to the custom nature of the production process.
• Production Time: 3-7 business days. This hoodie is made-to-order so the production time will be a little bit longer than usual. Please be patient.
• Shipping Time: 7-15 business days.
• Size: S, M, L, XL, XXL, 3XL, 4XL, 5XL. Please check the size chart and measuring instruction carefully before placing order as we CAN NOT offer return or refund if you choose a wrong size.

Any modifications must be done within 24 hours after placing order. All orders will be produced after 24 hours so once exceed 24 hours, you CAN NOT cancel/change the order. Please understand for us.

About Products

1. What sizes are available in the product?
   1. The available sizes are displayed on each product page. For blurred sizes that cannot be selected, this means the size is out of stock.
   2. For detailed sizes of each product, please see Sizing.
2. How can I make a purchase?
   1. Select the product you want and add it to the cart. (Careful product size)
   2. Access cart and choose checkout order.
   3. Enter your delivery information and then proceed to checkout.
   4. You will receive an email confirming your booking
3. How do I know if my order has been shipped?
   1. You will receive a notification when the order is shipped. The notification will be sent to your email with the Tracking Number.
   2. You can also view the information by entering Order ID here.

About Payment

1. How secure is my payment infomations?
   
   1. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
2. Payment methods supported?
   1. Paypal
   2. Visa card
   3. Master card
   4. Amex card